Recommendations
Allstate Identity Protection
"Jordan is a user experience visionary, a talented and thoughtful leader who is passionate about his work and cares deeply about his team.
He and I worked closely together on several initiatives at Allstate Identity Protection, and I very much appreciated his dedication and his ability to collaborate and partner with product. Jordan’s experience and knowledge, his gracious personality make him a great asset to any company."
Alla Radunsky - Product Leader - Allstate Identity Protection
WaFd Bank
"What makes Jordan a great UX Designer is not only his visual design talent, but he also has a strong working knowledge of all the front end tech stack.
He can examine existing code or recommend strategies to implement his ideas using specific markup, CSS, or Javascript.
I appreciate how Jordan was able to start from a pre-existing mess and iteratively create a beautiful visual design, consistent with branding and a keen focus on the customer's experience. Jordan successfully rebranded the Bank as well as many of its products to lead the way to a digital first organization.
One of the most valuable tools that I used daily in my development work is the style guide the Jordan created and keeps updated with all of our branding, theme designs, typography and CSS, image libraries and all of our page comps. Developers and Testers can easily refer to the style guide to answer 95% of our questions.
Jordan is also very easy to work with, even when we might disagree on a particular design decision, we always find a way to come together with a compromise that meets both of our design and development goals. Overall, Jorden is a pleasure to work with, extremely talented and knowledgeable, and a great asset to our development team."
David Schmidt - Lead Developer - WaFd Bank
Customer Recognition
Oracle
"Jordan is hybrid—CSS and Javascript expert, incredible designer and graphic artist, knowledgeable about accessibility, and customer advocate.
These fields are complementary, and Jordan can do them all. On top of these incredible skills, Jordan is a pleasure to work with on projects. He listens to requirements, provides ideas no one else had, communicates well, and adjusts designs as projects evolve with no complaints."
Debbie Steiner - Information Architect - Oracle
"I worked closely with Jordan on many high-profile web and documentation design projects at Oracle. Jordan is an absolute ace - a truly talented UI/UX designer who creates the professional, reliable, well-engineered, accessible assets that are needed to make content sites shine and exceed customer expectations.
His usability knowledge and development skills are among the best I've encountered at marquee Bay Area tech firms. He is dedicated to his profession and stays current on the latest coding techniques and available tools.
Jordan is also a great team member. He is a pleasure to work with, and does an outstanding job keeping all participants of agile teams informed about the design direction, UX options, and his recommendations. Jordan communicates really well with all the disciplines that comprise scrum teams: writers, information architects, other artists, engineers, QA testers, product managers, and so on. He uses collaboration tools like JIRA, Confluence wiki, Slack, Zoom sessions, hosted servers, etc., to great advantage and positive effect. His skills at rapid prototyping are extraordinary!
When complex projects run into issues, Jordan is a calming, professional presence on status calls. I've observed many times when it was Jordan who summarized the issues, and worked patiently with fellow team members and stakeholders so that they could understand and visualize potential design solutions.
If you ever get a chance to work with this talented guy, do everything you can to get Jordan on your team. Every project I've worked on was better...because Jordan was involved."
John Smart - Info Architect, Accessibility, Lead Writer - Oracle
L3 / U.S. Coast Guard Training Center
"Jordan is simply one of the most talented artists that I have had the pleasure of working with.
From his excellent eye for color to his intuitive grasp of design, he has always exceeded the clients demands and expectations."
Michael Polkinghorn - Webmaster - U.S. Coast Guard
"Jordan has repeatedly demonstrated an impressive ability to facilitate customer communications, interpret and clarify customer goals, collaborate with our customers in the planning and development of viable quality products, and to quickly and efficiently assist customers by producing the highest-caliber work under immediate deadlines.
Customers find Jordan to be approachable and receptive, and naturally gravitate toward his intrinsically helpful nature.
Jordan has proven his skills and ingenuity as a programmer, site architect, graphic designer, and hardware-troubleshooting specialist. He excels at finding solutions that streamline project elements and improve their efficacy. He is a team player with obvious leadership ability. His flexibility and ability to adapt to the various roles required by the project development cycle has been an asset to the team."
Shyla Volk - Lead eLearning Specialist - U.S. Coast Guard
"Jordan is a unique talent, demonstrating a keen sense of leadership yet able to accept the leadership of others when circumstance dictates.
At the same time, he is very a skilled artist, has a high degree of technical savvy, and is able to communicate effectively with many different personalities and with different levels within the hierarchy.
Jordan's leadership can be seen in how he is able to drive projects forward, and in how he structures social events that help keep the his coworkers cohesive and a team. Instead of dictating through threats and fear of wrath, Jordan leader by demonstration and communication. A willing listener, Jordan focuses on the root of the problem, not the symptoms, to help find lasting solutions.
Equally impressive is his ability to communicate some times complex and highly technical information effectively through a variety of means, including graphics and his solid public speaking skills. The ability to answer questions in a meaningful way pairs well with a confidence that allows him to admit when he does not know an answer off the top of his head, and a commitment to rectify the short coming.
All and all, I am very comfortable recommending Jordan in numerous capacities, though sincerely hope that his place continues to be as a very strong member of the team."
Graham Lower - MBA, MCP - Fullstack Developer
"Jordan is a can-do worker. He put together an amazing multi-media show for me at the Coast Guard Training Center. It was funny and enlightening at the same time. Jordan is a hard worker who finishes what he starts. I'd want him on my team any day!"
Peter Seaman - Instructional Consultant at Portland Community College
"Jordan is a great team member. He is selfless and puts his all into his work. Especially when a member of a team!
He is know for keeping on track his projects and motivating others to keep on track of theirs. As team leader for our section Jordan is very good at passing the word in both directions between upper management and his team and is instrumental in making sure team issues are handled properly."
Hugh Luce - Programmer Analyst at Jackson Family Wines
Soza & Company
This letter contains my highest recommendation for the hire of Mr. Jordan Douglas.
Jordan worked for our company on an important contract with the U. S. Coast Guard at its Training Center site in Petaluma, California. Jordan developed and implemented 'storyboard' designs into finished CBT lessons/modules using advanced media development tools. He also created digital media in support of lessons from source materials, including digital text, graphics, animations, rendered images, and video.
His work has been instrumental in supporting the Coast Guard's Instruction Support Team at Petaluma in developing a 'Use of Force' training tool to support Coast Guard law enforcement boarding personnel engaged in their security duties.
Jordan has my highest recommendation and support. Please call me if any questions.
Jim Koshar - Project Manager for USCG SWIII Support